POLICIES & CONDITIONS

Right of Refusal

We reserve the right to refuse service or products to any person or organization.

Accepting Policies and Conditions

When you hire ZuWerks, Inc. for Products or Services you accept the following Policies and Conditions.

Payments

Payment Terms are NET 15: payment is due within 15 days of product delivery or service. Forms of payment that are accepted are; cash, check, credit card, PayPal, and Google Wallet. If payment is not received within 15 days there will be a 1.5% late fee per month.

Photography

RESCHEDULING, DELAYS AND CANCELLATIONS

Cancellations/Rescheduling require a 24-hour advance notice in order to avoid the Cancellation Fee of $65. Cancellations made less than 24 hours’ notice will be charged the full amount of your session.

No-shows will be charged the full amount. If Listing is not ready when the photographer arrives there will be a fee of $45 per hour.

If conditions warrant rescheduling, we leave it up to your discretion to reschedule. We ask that if you would like to do this, that you do it with as much notice as possible. We assume we are still shooting the property (interiors) unless you call/ email us to reschedule.

REAL ESTATE PROPERTY APPEARANCE & PREPARATION

It is the responsibility of either the Property owner, Management company and/or Real Estate agent to prepare the property for the photo shoot before the date scheduled for the photo shoot. If the property is not ready on the scheduled date and time, extra fees will apply. ZuWerks is not responsible for staging, moving objects and/or cleaning the property. ZuWerks will provide tips and suggestions for making the property look its best. ZuWerks does not shoot garages, and closets unless requested.

SERVICE AREA & TRAVEL FEE

Our standard service area is a 20 mile radius from Glendale after which we charge a Travel Fee. We travel all over Southern California and is determined by mileage. Please contact us for a quote.

DELIVERY OF PHOTOGRAPHS

ZuWerks creates these bright and crisp images using a process called HDR, therefore some processing time is needed to edit the images and deliver the results you have been expecting.

Images are delivered within 48 business hours via email with links to both hi-resolution images, for your marketing materials, and low-resolution images, sized for the web and the MLS.

We will provide you with a minimum of 7-10 photos but the total amount depends on the size of the home.

LICENSING COPYRIGHTS AND PHOTO USAGE

ZuWerks grants non-exclusive rights of all images produced for agent and its broker for use by said agent and/or broker for any and all marketing materials and campaigns associated with the property and for the agent’s self-promotion. The photos may also be used by the agent’s parent company for the sole purpose of marketing the specific property photographed.

Please note however, that all the images are owned and copyrighted by the ZuWerks, and licensed granted only to the agent and the agent’s parent company and not to any third parties. These images are not transferable or sellable. Any usage of the images by a third party, including but not limited to other agents, brokers, architects, builders, stagers, designers, sellers, or buyers, is strictly prohibited unless additional licenses are acquired from ZuWerks, Inc..